IBM’s consultants were happy to help, although they had more than just software in mind. To make the most of their solutions, they recommended an overhaul of how the city’s weather, geological, and civil defense agencies operate, essentially forcing them to work together. “The ideal situation would be to appoint a sort of chief operation officer who would coordinate across multiple agencies,” Banavar said. “To my surprise, the mayor took that advice very seriously, and within a couple of days had appointed a COO.”
“This is a very special thing for IBM, because we’re seen as a trusted advisor by the mayor–not a vendor, not even a partner,” Banavar continued. “He absolutely takes us with him for most of the city-related decisions. It’s a very close relationship that has pretty much transformed the organization model for the city of Rio.”
The result is the new operations center announced today and opening Friday that will operate independently of any agency while receiving data from several of them, running it through a battery of algorithms to monitor, predict, and visualize storm damage while deciding how best to respond. “Which streets will require the most troops?” IBM materials suggest as one of the variables. “Which hills are most prone to mud slides? Are their shelters that have vacancies? Which hospitals have beds available? What is the best way to exit from a soccer match at the Maracana? How should officials direct traffic coming from the Copacabana Beach?”
The high-tech centerpiece is a new weather forecasting system built atop IBM Research’s “Deep Thunder” software and tailored to Rio’s climate and topography. Melding data from the river basin, topographic surveys, rainfall logs, and satellite info, IBM promises the system will boast an 80% success rate in predicting downpours and floods 48 hours before they occur.